What are your products made with?
We have conveniently provided the ingredients for each product on our ingredient page on this website.
Do I have to have natural hair in order to use your products?
Rooted by L&J promotes the health and maintenance of natural hair however; our products are suitable and can be used for all hair types.
I have general questions about your company and products. How can I contact you?
All questions and inquiries can be sent Ljrooted@gmail.com
What makes Rooted by L&J, the brand, different from others?
Rooted by L&J is an organic, vegan, clean, and ethically sustainable hair care brand. The purity of our ingredients is one of the keys of our effectiveness.
For over 30 years L+J have been sharing with clients, family, and friends their amazing herbal teas, conditioners, and treatments. They firmly believe that Mother Earth provides all the rich and powerful nutrients for healthy, bouncy, and beautiful hair.
Will I receive a shipping notification when my items are shipped?
Yes, you will receive a shipping e-mail once your item is on its way.
Does the elixir protect the hair from the high heat?
Yes, our elixir is a lightweight oil and can be used as a heat protectant up to 350 degrees.
Are your products tested on animals?
We do not test on animals or have animal bi-products as ingredients. See ingredients page.
If I have to return a product, what address do I need to send it to?
Our return address is:
Rooted by L+J
Philadelphia PA 19125